FAQS
How Much Will It Cost?
This is by far one of the most often asked questions. When we are determining the cost for your project, we take into account a number of factors. The amount of cleaning agent needed, square footage of project area, accessibility, roof pitch, severity of cleaning needed, how much property protection will need to be performed, etc. This is why we say every house is different and requires an individual quote. Our technicians can give a fairly accurate quote via the phone from satellite imagery and customer provided photos, but until they are on site we can not be absolutely certain, so we leave 10% for an adjustment factor.
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Another factor, are services you may ask for while the technicians are on site. For example, we are called out to do a siding cleaning and then are asked to clean the roof as well. This would result in a cost difference outside of the 10% variance previously quoted.
Timing
"When can you come out?" The main factor is the number of active clients that have currently paid deposits, as we complete projects corresponding to deposits submitted. Late-Spring , mid-Summer, and early-Fall are our busiest times and result in the longest wait times, generally not lasting longer than 2-3 weeks, but not the 2-7 days that the rest of the year permits.
Weather also plays a big roll. While we can work in a light sprinkle for pressure washing, a heavy rain will not allow enough dwell time for the cleaning agents to work. Strong winds can also cause a delay because we want to avoid chemicals getting anywhere besides the targeted location.
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We will over-communicate any delays with your project so you feel informed throughout the entirety and are not left to question where your project stands.
Who is coming out to my house?
Our technicians are Josh and Steve and you can see them on the Meet The Team page. Josh our lead technician has received training from South East Softwash one of the industries top providers. Steve is our property protection technician and makes sure that we do everything within our power to make sure nothing gets damaged during your project.
What Do I Need To Do To Prepare For My Project?
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Move all items around the outside of the home away. 20 feet is preferable, but when that is not realistic, just move them as far as possible or cover them with a tarp.
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Remove cars from the driveway, and park them in a garage, the street, or a neighbors driveway.
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Close all windows and doors. If there are any that leak during heavy rain storms, please let the technicians know and place an old towel down to soak up any potential water.
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Make sure the outside faucets are turned on.
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Keep children and pets away until surface and vegetation are dry.
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Inform technicians where the downspouts drain to if they go under ground.
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Inform technicians of outside animals such as koi fish, chickens, etc.
Payment
Accepted Payments:
We currently accept checks, cash or credit cards.
Payment Timelines:
Payment is divided into two equal parts of 50% up front and 50% upon completion of the project.
